Platform Policies

Last updated: February 17, 2026

1. User Control and Responsibility

• Users control what information they choose to add to LegacyLoop.
• Users are responsible for ensuring they have the right to upload, store, or share content.
• Users are responsible for carefully selecting trusted contacts and beneficiaries.
• Users should regularly review access settings, release preferences, and account information.

2. Prohibited Content and Activity

Users may not use LegacyLoop to store, share, or facilitate:

• Illegal activity, fraud, scams, or deceptive behavior.
• Threats, harassment, exploitation, abuse, or instructions to harm others.
• Malware, credential theft, phishing, or attempts to compromise systems.
• Content that violates another person’s intellectual property, privacy, confidentiality, or legal rights.
• Content involving sexual exploitation of minors or abuse of vulnerable people.
• Impersonation, unauthorized account access, or misuse of another person’s information.

3. Sensitive Documents and Information

LegacyLoop may allow users to store sensitive personal information. Users should avoid uploading information they are not authorized to store or share. Users should keep separate copies of important records outside of LegacyLoop.

4. Trusted Access and Release Workflows

• Access settings are based on user configuration and available app functionality.
• Users should verify trusted contact details before relying on release workflows.
• Notification delivery, inactivity detection, warning periods, countdowns, and release timing are not guaranteed.
• LegacyLoop is not responsible for legal or personal consequences caused by incorrect access settings.

5. Account Deletion

Users may delete their account where supported by the app. Account deletion is intended to remove the account and associated user-controlled content from active systems, subject to technical, legal, security, backup, fraud-prevention, support, and compliance limitations.

6. Security and Abuse Prevention

LegacyLoop may use automated systems, security rules, and support review to protect the Service. We may restrict, suspend, or remove accounts or content when we believe there is abuse, fraud, illegal activity, security risk, or a violation of these policies.

7. Support and Reporting

Users can contact support for account issues, deletion issues, access problems, suspected abuse, or privacy questions. To help investigate, include your Legacy ID, account email, device model, iOS version, and a detailed description of the issue.

8. Enforcement

Enforcement may include warnings, content removal, feature restrictions, account suspension, account termination, preservation of evidence, or disclosure where required or permitted by law.

9. Professional Advice Reminder

LegacyLoop does not provide legal, financial, tax, medical, estate planning, emergency, or professional advice. Users should consult qualified professionals for decisions involving legal documents, estates, finances, medical care, emergency planning, or end-of-life planning.

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